Mission, values and behaviors

At IFS our mission is to deliver unparalleled service and product to the industry while providing the environmentally responsible choice.  

We're proud of our service, so how do we define service? The four pillars of IFS’s unparalleled service are:

1. Responsiveness: We listen, act quickly and efficiently, deliver accurately and we communicate openly.
2. Expertise: We focus exclusively on powder coatings and are an experienced, knowledgeable and talented team.
3. Customization: We are flexible and offer individually tailored solutions.
4. Reliability: We are trustworthy, professional and consistently there when you need us.

Working at IFS is being part of the IFS family.  Our culture is what we value in an IFS family member and how we expect an IFS family member to behave towards others inside and outside the company. So what are the IFS values and behaviors? 

IFS values

1. Integrity - Be honest with moral principles.
2. Excellence - Strive to be the best.
3. Adaptable - Be open, willing and able to change.
4. Accountable - Own and justify your actions and decisions.
5. Passionate - Have strong feelings and beliefs.

IFS behaviors

1. Team approach - Solve problems working with others; the group is responsible.
2. Respect - Regard for the feelings, rights, opinions or traditions of others.
3. Loyalty - Support the company.
4. Transparency - Be clear and share information.
5. Professionalism - Be polite, self-regulate, self-manage and use the newspaper test: how would I feel if my behavior was on the cover of a newspaper?